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Privacy Policy

Privacy Policy

Last Updated: July 2026

At Soksabike, your privacy is just as important to us as providing an authentic and responsible tourism experience in Battambang. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book a tour with us.

1. Information We Collect

When you interact with Soksabike, we may collect the following types of information:

  • Personal Details: Your name, email address, phone number, and nationality when you book a tour or contact us.
  • Payment Information: We securely process your payment details when confirming a reservation. (Note: We do not store full credit card numbers on our servers).
  • Browsing Data: Non-identifiable information such as IP addresses, browser types, and pages visited on our site to help us improve our online experience.

2. How We Use Your Information

We only use your data to ensure you have the best possible experience. Specifically, we use it to:

  • Process and confirm your tour bookings.
  • Communicate important updates regarding your scheduled ride, weather changes, or meeting points.
  • Respond to your inquiries, feedback, or custom tour requests.
  • Improve our website functionality and tour offerings based on user trends.

3. Data Protection and Sharing

As a responsible social enterprise, we respect your data. We do not sell, trade, or rent your personal information to third parties. We may share necessary details only with trusted partners (such as payment gateways or our direct staff) solely for the purpose of facilitating your tour.

4. Photography and Media

During our tours, our guides may take photos of the group to share on our social media or blog to promote Battambang's beauty. If you prefer not to be photographed, simply let your guide know at the start of the tour, and we will gladly respect your wishes.

5. Third-Party Links

Our website may contain links to partners, NGOs, or recommended local businesses. We are not responsible for the privacy practices of these external sites, and we encourage you to read their policies when you leave our page.

6. Your Rights

You have the right to request access to the personal data we hold about you, or ask us to update or delete it. To do so, please contact us at info@soksabike.com.